Q: What would be the best product for the best price?
A: It depends of the artwork. The artwork will define which process will best fit your inquiry between “Printing” and
“Stamping”.According to the artwork, And your budget we will then be able to make our best recommendation.

Q: What are your lead times?
A: Casting:7~12 days, Urgent order: 7 days is possible.
Stamping: 4~10 days, Urgent order: 7 days is possible.
Photo etched: 7~14 days, Urgent order: 5 days is possible.
Printing process: 5~12 days, Urgent order: 48 hours is possible.

Q: If I re-order my products, Should I pay the mold fee again?
A: No, We will help you to save the mold for 3 years, During this time, You needn’t pay any mold fee for re-make the same design.

Q: What information is required to get a quotation?
A: Please offer info of your products, Such as: quantity, size,thickness, the number of colours… Your roughly idea or image is also workable.

Q: How can I get a tracking number of my order that has been shipped?
A: Whenever your order is shipped, A shipping advise will be sent to you the same day with all the information concerning this shipment as well as the tracking number.

Q: Can I get product samples or catalogue?
A: Yes, Please contact us, We can provide you with electronic catalogue. Our existing samples are free, You just bear courier charge.

Q: What shipping method can I choose ? How about the shipping time of each option ?
A: DHL, FedEx,TNT, UPS, Ocean, etc. 3~5 work days via express, 10~ 30 work days by ocean.

Q: You are factory or Trade?
A: We are factory directly